FREQUENTLY ASKED QUESTIONS

Q: How does the trade discount work?
Q: How do I apply for membership?
Q: I submitted my application. What's next?
Q: Is there a minimum order quantity?
Q: How do I request a quote of place an order?
Q: What are AL Perks and how do I use them?
Q: What are "splurge days"?
Q: If my firm has multiple designers, can I receive a discount card for each of them?
Q: How can I check my order status?
Q: How do I connect with an Alice Lane Trade Representative?
Q: What are my shipping options? Is white glove delivery available?
Q: What is the return policy?
Q: Are fabric and material samples available?

Still have questions? Email us at trade@alicelanehome!