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Payment will be processed upon placing your order, not when your item(s) are shipped.
A preorder item can be cancelled up until the point of the estimated ship date, noted in red on the product page, within the product description. Please note that the date is an ESTIMATE only.
If a preorder or preordered item is cancelled, the refund will be issued to the original form of payment.
Please contact online support at firstname.lastname@example.org to cancel or for additional information.
When ordering in-stock items, along with preorder items, your order will arrive in multiple shipments.
Preorder items follow all details aligned within our return policy. Please find our return policy here.
Our team will keep you up to date regarding all the details of your preorder. Due to outside influences that are not within our control, details can change. We will do our best to keep you informed.
Preorder dates are ESTIMATED DATES provided by our manufacturers. Please note that those provided dates are ESTIMATES. We cannot guarantee these dates, but will do our best to keep you informed of any changes, so you have the most accurate and up to date information. All orders will be processed in the order of which they are received. No guarantee is provided in regards to delivery date or time.
Our team is happy to help and answer any question you have, but please know that the information we have is the information displayed on the product pages. We do not have any additional information beyond what is displayed on the product pages. However, we are happy to help in any way we can to answer your questions.
Please feel free to contact us with any additional questions.